Privacy Policy

Last Updated: June 12, 2025

At quintaflorisa.com, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our financial consultation services. Last updated: July 1, 2025.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, postal address)
• Financial information (income level, investment goals, risk tolerance, assets)
• Technical information (IP address, browser type, device information, website usage data)
• Communication records (emails, phone calls, consultation notes, service interactions)

How We Use Your Information

We use your personal information for the following purposes:

• To provide personalized financial consultation services and investment advice
• To communicate with you about your financial planning needs and our services
• To improve our financial consultation services and website functionality
• To comply with legal and regulatory requirements in South Africa

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your financial data is encrypted and stored securely in accordance with South African data protection standards.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website usage. For detailed information about our cookie practices, please refer to our Cookie Policy.

Cookie Policy Cookie Policy

Third-Party Services

We may share your information with trusted third-party service providers who assist us in delivering our financial consultation services, such as payment processors, email service providers, and analytics platforms. These parties are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Your Privacy Rights

Under South African privacy law, you have the right to:

• Access and obtain copies of your personal information
• Request correction of inaccurate or incomplete personal information
• Request deletion of your personal information in certain circumstances
• Object to or restrict the processing of your personal information

Data Retention

We retain your personal information only for as long as necessary to provide our financial consultation services and comply with legal obligations. Financial consultation records are typically retained for 7 years in accordance with South African financial services regulations.

Children's Privacy

Our financial consultation services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.